IVR System – Interactive Voice Response
If you wants to deliver superior customer service to your businesses then TheAcemakers Interactive Voice Response known as IVR provide you that platforms. IVR System is the software which allow computer to communicate with humans. IVR Software in Rajasthan allows users to interact with a host system of company through speech recognition or telephone keypad. Our IVR is very extensible result of our hard work that consists of 24*7 customer support or requires no hardware. We provide fully embedded with services such as Call transfer with ACD (Automatic Call Distributor), IVR Menu, smart queue and Best IVR Service Provider in Jaipur.
IVR is the Interactive Voice Response. It is the software in which user press the button on their telephone and mobile keypad or verbally acknowledging selecting the services they want to know. A well known example of the IVR is “Press 1 for Hindi, Press 2 for New enquiries, Press 3 for Customer Support …..”. In this application human interact with company’s hosting system.
In Interactive Voice Response Service there is a dynamically generated or pre-recorded audio that is helping to customers what they are actually looking for. Voice Response Unit is also another name of the Interactive Voice Response. The main work of the IVR system is to take the input from the customer, process it and return with the result and also forward calls automatically to the right agent group or department in the particular organization. In automobile system IVR Technology is introduced for hands free operation.